Cooling & Heating Repair - Santa Monica

About the Business

Cooling and Heating Repairs was founded in August 2016 on principles that just make sense: the customer comes first, punctuality and communication saves everyone time, pricing should be transparent and reflect the budget of the customer, and high quality work is the base standard. These principles were established based on the needs of the community, not the company's bottom line. Before Cooling and Heating Repairs was up and running, the founders meticulously assessed what was missing from the saturated maintenance profession. The answer came loud and clear through the voices of everyday people, and those voices are now incorporated in the company mission. When the experts at Cooling and Heating Repairs began surveying the region, they were shocked to hear how pervasive the maintenance stereotype was across the region--customers felt like objects, their time was never taken into consideration, and they would be left with bills way above the original quote.