West Houston Dryer Vent, LLC - Houston

Specialties

West Houston Dryer Vent, LLC formally opened its doors May, 2011 with the intention of becoming the best services company in Houston, Texas and surrounding communities.  Having been a victim of what a clogged dryer vent can do to a home and going through the difficulties of finding someone to help who was honest presented a need for a professional dryer vent cleaning company in Houston.

As a first time business owner, we really did our homework during the setup process of the company.  We had expectations of what we wanted when a services company came to our home, but was it the same with other families?  We created a small survey and stood in front of grocery stores in the evenings and on weekends to really determine what people wanted when it came to service.  Our findings were similar to our expectations; people wanted honesty, timeliness, communication, and up front pricing.  We threw in a dash of professionalism and started building our business.

Our four pillars of our company came from that survey:

1. Honesty at all times making it easy on the customer and ourselves.  It's much easier just to be honest.

2. Communication is a key component to any organization working with consumers.  How hard is it to relay time of arrivals and to clearly explain our processes and work being completed?

3. Up front pricing is usually a welcome sign with our customers.  Keeping things uncomplicated and straight forward works for everyone...

History

Established in 2011.

A year ago I was a typical executive for a multi-national corporation in IT, traveling all the time and consumed by their business. Then we had what we thought was a leaking pipe in the kitchen ceiliing causing it to come down. It turned out to be our dryer vent that had becomed clogged and moisture had been dripping through a seam in the duct.
When I called around everyone wanted over $200 just to clean the vent. So I did my research and found out that Dryer Fires are the number one cause of household fires in the US. Also, there were no professional companies offering just dryer vent cleaning. I left my corporate position in Feb 2011 and started West Houston Dryer Vent Cleaning. Offering a professional home service to the thousands of homes in the Houston, Texas area which are in danger of a household fire.  This is all we do so no up sell on other vents or services.

Meet the Business Owner

Joel D.

Business Owner

I am a 4th Generation Texan having spent most of my life in Houston. I was a police officer in Houston during the 80's while completing my university studies. I moved overseas to the UK for 13 yrs. and returned in 2007. I have three wonderful daughters and a great wife who shares my passion for adventure.  Since leaving the "corporate" world I started this business for several reasons: one no professional service company focused just on cleaning dryer vents and I wanted to spend more time with my family instead of traveling all over the globe.

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